Tourism for all - Promoting universal accesibility

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World Tourism Day Declaration

World Tourism Day 2016 “Tourism for All: Promoting Universal Accessibility” Declaration

 

World Tourism Day Brochure

"Tourism for All - promoting universal accessibility" Good Practices in the Accessible Tourism Supply Chain (2016)

This publication has been laid-out following the Web Content Accessibility Guidelines (WCAG) 2.0 (level AA). 

To mark the celebration of the World Tourism Day 2016 under the theme "Tourism for All - promoting universal accessibility" UNWTO, the European Network for Accessible Tourism (ENAT) and the Spanish ONCE Foundation for the Social Inclusion of Persons with Disabilities have produced a compilation of Good Practices in the Accessible Tourism Supply Chain.

While these examples provide a small sample of possible solutions regarding accessibility, they will hopefully inspire others to take steps towards broadening the availability of accessible offers in tourism destinations round the world. 

 

WTD Presentations and Speeches

Speech on "Tourism and the Media"

UNWTO WTD

September 26th, 2016

By Ivor Ambrose, ENAT.

Keynote speech on "Tourism and Accessibility" 

UNWTO WTD

September 27th, 2016

By Ivor Ambrose, ENAT

Keynote Speech On "How The Media Can Help To Advocate Accessible Tourism"

UNWTO WTD

September 27th, 2016 

14:45h ­‐ 15:00h

By Anita Mendiratta

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UNWTO Publications

UNWTO Recommendations on Accessible Information in Tourism (2016)
The tourism sector stakeholders must deliver accurate, relevant and timely information to its customers, prior to, during and even after the journey.  Ensuring that the information is accessible, is without any doubt a key to communicating succesfully with visitors in all stages of their their journey, particulary with regards to travelers with disabilities and special needs. 

UNWTO Recommendations on Accessible Tourism for All (2013)
The UNWTO Recommendations on Accessible Tourism for All are meant to be used as a general, basic mainstreaming framework for ensuring that people with disabilities have access to the physical environment, the transportation system, information and communications channels, as well as to a wide range of public facilities and services. 

Accessible Tourism for All: An Opportunity within Our Reach (2016)
The brochure "Accessible Tourism for All: An opportunity within Our Reach" features the major highlights of the Manual on Accessible Tourism for All produced with the ONCE Foundation and ENAT. It is aimed at making tourism stakeholders familiar with  the content of the five modules of the Manual in a reader-friendly and summarized form.

Highlights of the 1st UNWTO Conference on Accessible Tourism in Europe (2014)
UNWTO and the Government of San Marino jointly organized the 1st UNWTO Conference on Accessible Tourism in Europe. Drawing together policy makers, tourism destinations, the private sector and civil society, this landmark event addressed challenges in advancing quality, sustainability and competitiveness within the tourism sector through universal accessibility.
Manual on Accessible Tourism for All: Public-Private Partnerships and Good Practices (2015)
The first tangible outcome of a fruitful collaboration between UNWTO and the ACS Foundation features the inclusion of both cultural and natural heritage assets into the accessible tourism value chain as well as the technical knowledge necessary for making tourism infrastructures and attractions accessible to all. 
Manual on Accessible Tourism for All: Principles, Tools and Good Practices, Module I: Definition and Context (2014)
UNWTO's second publication on universal accessibility has been co-produced with the Spanish ONCE Foundation for social inclusion of people with disabilities and the European Network for Accessible Tourism - ENAT. Module I analyses different aspects of universal accessibility related to tourism, the profile of its direct and indirect beneficiaries, as well as the competitive advantages and economic opportunities that accessibility entails.

Manual on Accessible Tourism for All: Principles, Tools and Good Practices, Module II: Accessibility Chain and Recommendations (2015)
Principles, tools and best practices suggests specific recommendations targeting the tourism sector with the aim of creating accessible tourism destinations. The proposed actions are based on the need to respect the integrity of the entire value chain of a tourist experience when implementing universal accessibility plans.

Manual on Accessible Tourism for All: Principles, Tools and Good Practices, Module III: Principal Intervention Areas (2015)
Principles, tools and best practices,co-produced with the ONCE Foundation and ENAT, highlights the necessary actions that need to be undertaken in order to make the universal accessibility in tourism a reality. These actions should result from an overall policy framework and specific strategies fostering Accessible Tourism which are being discussed in this module. 
 

Manual on Accessible Tourism for All: Principles, Tools and Good Practices, Module IV: Indicators for Assessing Accessibility in Tourism (2015)
Principles, Tools and Best Practices, co-produced with the ONCE Foundation and ENAT, proposes a series of indicators developed for tourism destinations to assess, control, and manage their accessible tourism offer. Accompanied by a detailed methodology for their application, these indicators can serve as a practical tool not only to assess the current situation within destinations but also to consider further actions that may be required.

Manual on Accessible Tourism for All: Principles, Tools and Practices, Module V: Good Practices of Accessible Tourism for All (2015)
Principles, tools and best practices, co-produced with the ONCE Foundation and ENAT, provides an overview of case studies and good practices which have proven a successful implementation of universal accessibility in different spheres of tourism, such as promotion, market research, travel agencies, transportation, accommodation, training & capacity building and destination management. 


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